Privacy Policy

Effective Date: April 28, 2026  |  NWA Septics LLC  |  Pea Ridge, Arkansas

NWA Septics LLC ("NWA Septics," "we," "us," or "our") operates nwaseptics.com and is committed to protecting the privacy of visitors who contact us for septic services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you submit a contact or estimate request form on our website, we may collect the following information:

• First and last name
• Phone number
• Email address
• Property address
• Type of service requested
• Any additional details you include in the message field

We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes.

How We Use Your Information

The information you provide through our contact form is used solely to:

• Respond to your service inquiry
• Schedule estimates or service appointments
• Follow up on the septic service you requested
• Send communications directly related to your inquiry

We do not use your information for unrelated marketing, and we do not add you to general email lists without your consent.

SMS / Text Message Communications

By providing your phone number and submitting a contact form on nwaseptics.com, you consent to receive SMS text messages from NWA Septics related to your service inquiry. These messages may include appointment confirmations, scheduling updates, estimate follow-ups, and responses to your inquiry.

• Message frequency varies based on your inquiry and communication preferences.
• Standard message and data rates may apply depending on your carrier.
• You may opt out of SMS communications at any time by replying STOP to any message you receive from us.
• Your phone number will not be shared with or sold to third parties for marketing purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our CRM or scheduling platform), provided those providers are bound by confidentiality obligations and use your information only to support our services.

We may disclose information if required by law or to protect the rights and safety of NWA Septics or the public.

Data Retention

We retain contact and inquiry information for as long as necessary to fulfill the purpose for which it was collected, maintain service records, or as required by applicable law. You may request deletion of your information at any time by contacting us directly.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• NWA Septics LLC
• Pea Ridge, Arkansas
• Phone: (479) 391-8427
• Email: nwaseptics@gmail.com
• Website: nwaseptics.com